All Systems Operational

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Ezidebit AU APIs




Operational

Ezidebit NZ APIs




Operational

Ezidebit Online




Operational

Ezidebit Settlements




Operational

Ezidebit EFTPOS




Operational

Sandbox Test Environment - Ezidebit APIs




Operational

Sandbox Test Environment - EziOnline Portal




Operational

Scheduled Maintenance

Ezidebit - Scheduled Maintenance - SANDBOX TEST ENVPlanned Maintenance

Schedule

October 2, 2022 7:00AM - 12:00PM AEST

Components

Sandbox Test Environment - Ezidebit APIs, Sandbox Test Environment - EziOnline Portal

Locations

Sandbox Ezidebit APIs, Sandbox EziOnline Portal

Description

Ezidebit wish to advise clients and partners of scheduled maintenance activity to our TEST environment as follows: Change: Maintenance and Patching Environment: Sandbox Date: Sunday, October 2nd Time: 07:00 AM - 12:00 PM (AEST) During this 5 hr change window, the following services will not be available until maintenance is completed: All SANDBOX API's - Real-Time and Non-Real-Time (AU & NZ) All SANDBOX Portals - Ezionline, Real-Time Payment Services, Online Payer Sign Up If you have an enquiry about this maintenance notification, please call us on 1300 763 256. We apologise for any inconvenience this may cause. Regards, The Ezidebit Team
Ezidebit - Scheduled MaintenancePlanned Maintenance

Schedule

October 9, 2022 5:00AM - 7:00AM AEST

Components

Ezidebit AU APIs

Locations

Ezidebit AU APIs

Description

Ezidebit wish to advise clients and partners of scheduled maintenance activity as follows: Change: Disaster Recovery Test Environment: Production Date: Sunday 9th October 2022 Time: 05:00 AM - 07:00 AM (AEST) Impact: Whilst we expect this cutover to be seamless due to high redundancy, there may be a brief interruption (less than 1 minute) to some transactions at the beginning of the change and on completion of testing. During this time, any transactions that error will need to be re-submitted. Services: The following services may be impacted during this change period: Ezidebit AU API's - Real-Time Payment Processing This maintenance is a mandatory compliance test which is performed on an annual basis to ensure our DR systems are regularly reviewed. If you have an enquiry about this maintenance notification, please call us on 1300 763 256 (AU) or 0800 478 483 (NZ). We apologise for any inconvenience this may cause during the test. Regards, The Ezidebit Team

September 20, 2022 9:40AM AEST
[Update] Ezidebit wish to advise clients and partners of an error that was posted in the maintenance notification sent yesterday. The subject of the email incorrectly advised the maintenance date as Sunday the 2nd of October. This has now been corrected on our status portal. Please be advised that Ezidebits DR test will be Sunday the 9th October. Apologies for the confusion this has caused Regards The Ezidebit Team
Ezidebit - Scheduled MaintenancePlanned Maintenance

Schedule

March 23, 2023 1:00AM - 5:00AM AEST

Components

Ezidebit EFTPOS

Locations

EFTPOS

Description

Ezidebit wish to advise of upcoming scheduled maintenance from an upstream payment provider as follows: Environment: Production Services: EFTPOS card present processing Impact: We have been advised there will be intermittent disruptions to card based POS transactions for up to 5 mins If you have any questions regarding the scheduled maintenance, please contact us by emailing support@ezidebit.com.au or calling 1300 763 256 (AU) or 0800 478 483 (NZ). Kind regards, The Ezidebit team
Ezidebit DR TestPlanned Maintenance

Schedule

April 1, 2023 5:00AM - 7:30AM AEST

Components

Ezidebit AU APIs, Ezidebit NZ APIs, Ezidebit Online

Locations

Ezidebit AU APIs, Ezidebit NZ APIs, EziOnline Portal

Description

Ezidebit wish to advise clients and partners of scheduled maintenance activity as follows: Change: Disaster Recovery Test Environment: Production Date: Saturday 11th March 2023 Time: 05:00 AM - 07:30 AM (AEST) Impact: Whilst we expect this cutover to be seamless due to high redundancy, there may be a brief interruption (less than 5 minutes) to some transactions at the beginning of the change and on completion of testing. During this time, any transactions that error will need to be re-submitted. Services: The following services may be impacted during this change period: API's - Real Time and Non-Real Time, EziOnline This maintenance is a mandatory compliance test which is performed on an annual basis to ensure our DR systems are regularly reviewed. If you have an enquiry about this maintenance notification, please call us on 1300 763 256 (AU) or 0800 478 483 (NZ). We apologise for any inconvenience this may cause during the test. Regards, The Ezidebit Team

March 7, 2023 1:36PM AEST
[Update] Please be advised that the Ezidebit DR test that was scheduled to commence on Saturday March 11th, 2023 has been rescheduled to Saturday 1st April, 2023 The details of the test remain as follows Start/Finish Time: 05:00 AM - 07:30 AM (AEST) Impact: Whilst we expect this cutover to be seamless due to high redundancy, there may be a brief interruption (less than 5 minutes) to some transactions at the beginning of the change and on completion of testing. During this time, any transactions that error will need to be re-submitted. Services: The following services may be impacted during this change period: API's - Real Time and Non-Real Time, EziOnline This maintenance is a mandatory compliance test which is performed on an annual basis to ensure our DR systems are regularly reviewed. If you have an enquiry about this maintenance notification, please call us on 1300 763 256 (AU) or 0800 478 483 (NZ). We apologise for any inconvenience this may cause during the test. Regards, The Ezidebit Team