All Systems Operational

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Ezidebit AU APIs




Operational

Ezidebit NZ APIs




Operational

Ezidebit Online




Operational

Sandbox Test Environment - Ezidebit APIs




Operational

Sandbox Test Environment - EziOnline Portal




Operational

Ezidebit Settlements




Operational

Scheduled Maintenance

Service Maintenance NotificationPlanned Maintenance

Schedule

April 4, 2020 9:30PM - April 5, 2020 2:00AM AEST

Components

Ezidebit NZ APIs

Locations

Ezidebit NZ APIs

Description

Ezidebit wish to advise clients and partners of scheduled maintenance from an upstream provider this weekend. We have been advised that quarterly maintenance and daylight savings changes are required and will be applied during the following off peak change window: Environment: Production Date: Saturday, 4th April Time: 21:30 AEST - 02:00 (AEST) Services: The following services will be impacted during this change window: API's - NZ Real Time Processing Impact: During this 4.5 hours window, no card transactions can be processed. These attempts will not be queued and will have to be resubmitted We apologise for any inconvenience this may cause Regards, The Ezidebit Team
Ezidebit Planned MaintenancePlanned Maintenance

Schedule

May 2, 2020 6:00AM - 6:00PM AEST

Components

Ezidebit AU APIs, Ezidebit NZ APIs, Ezidebit Online

Locations

Ezidebit AU APIs, Ezidebit NZ APIs, EziOnline Portal

Description

Ezidebit wish to advise clients and partners of scheduled maintenance activity as follows: Change: Maintenance and Patching Environment: Production Date: Saturday 2nd May Time: 06:00 AM - 06:00 PM (AEST) Impact: During this change window there will be two brief time blocks of less than 2 minutes where services will experience downtime. The first time block is expected between 06:00 - 06:02 AEST and the second will be on completion of the change. Services: The following services will be impacted during the two minute outage windows: All API's - Real-Time and Non-Real-Time (AU & NZ) All Portals - Ezionline, Real-Time Payment Services, Online Payer Sign Up If you have an enquiry about this maintenance notification, please call us on 1300 763 256. We apologise for any inconvenience this may cause. Regards, The Ezidebit Team
Vendor Maintenance NotificationPlanned Maintenance

Schedule

July 11, 2020 5:00AM - 6:00AM AEST

Components

Ezidebit AU APIs

Locations

Ezidebit AU APIs

Description

Ezidebit wish to advise clients and partners of scheduled maintenance from an upstream provider as follows: Environment: Production Date: Saturday 11 July 2020 Time: 05:00 AM - 06:00 AM (AEST) Impact: During this change window there will be two time blocks of up to 5 minutes where services may experience downtime. During this time, any transactions that error will need to be re-submitted. Services: The following services will be impacted during this change period: API's - Real-Time Payment Processing - Australia If you have an enquiry about this maintenance notification, please call us on 1300 763 256. We apologise for any inconvenience this may cause Regards, The Ezidebit Team
Sandbox MaintenancePlanned Maintenance

Schedule

July 11, 2020 12:00PM - 6:00PM AEST

Components

Sandbox Test Environment - Ezidebit APIs, Sandbox Test Environment - EziOnline Portal

Locations

Sandbox Ezidebit APIs, Sandbox EziOnline Portal

Description

Ezidebit wish to advise clients and partners of scheduled maintenance activity as follows: Change: Maintenance and Patching Environment: Sandbox Date: Saturday 11th July Time: 12:00 PM - 06:00 PM (AEST) Impact: During this change window no service interruption is expected If you have an enquiry about this maintenance notification, please call us on 1300 763 256. Regards, The Ezidebit Team
Ezidebit Planned MaintenancePlanned Maintenance

Schedule

August 8, 2020 6:00AM - August 9, 2020 5:00PM AEST

Components

Ezidebit AU APIs, Ezidebit NZ APIs, Ezidebit Online

Locations

Ezidebit AU APIs, Ezidebit NZ APIs, EziOnline Portal

Description

Ezidebit wish to advise clients and partners of scheduled maintenance as follows: Environment: Production Start Date/Time: Saturday 8th August 2020, 6:00 AM (AEST) End Date/Time: Sunday 9th August 2020, 5:00 PM (AEST) Impact: During this change window there will be two time blocks of up to 5 minutes where services may experience downtime. The first time block is expected between 06:00 - 06:05 AEST and the second will be on completion of maintenance on Sunday 9th August Services: The following services will be impacted during this change period: All API's - Real-Time and Non-Real-Time (AU & NZ) All Portals - Ezionline, Real-Time Payment Services, Online Payer Sign Up If you have an enquiry about this maintenance notification, please call us on 1300 763 256. We apologise for any inconvenience this may cause during the test. Regards, The Ezidebit Team