Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

Ezidebit Online

Locations

EziOnline Portal



August 15, 2022 10:06AM AEST
[Monitoring] Ezidebit recently experienced an issue with Ezionline loging and performance degradation Friday 12th Augurst. This issue has been resolved and stability to Ezionline has been validated. If you are still experiencing an issue with your browser, clearing your browser cache will resolve this issue for you. Please refer to the attached article on how to do this depending on your browser type being used https://its.uiowa.edu/support/article/719 We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Ezidebit team

Ezidebit AU APIs




Operational

Ezidebit NZ APIs




Operational

Ezidebit Online




Operational

Sandbox Test Environment - Ezidebit APIs




Operational

Sandbox Test Environment - EziOnline Portal




Operational

Ezidebit Settlements




Operational

Scheduled Maintenance

Schedule

August 28, 2022 5:00AM - 9:00AM AEST

Components

Ezidebit AU APIs

Locations

Ezidebit AU APIs

Description

Ezidebit would like to advise our merchants and partners that the postponed maintenance from 7th August has now been rescheduled as follows Environment: Production Date: Sunday 28th August, 2022 Time: 5:00am - 9:00am (AEST) Services: API's - Real Time (Australia) Impact: We expect a downtime of 60 to 90 minutes at the start of the maintenance period after which services will be restored as we complete additional testing throughout the morning. During the initial downtime, transactions processed will fail and will not be successfully sent to the bank. Why: We are performing necessary maintenance to improve and maintain the stability of our environment that unfortunately requires downtime to implement. If you have any questions regarding the scheduled maintenance, please contact us by emailing support@ezidebit.com.au or calling 1300 763 256 (AU) or 0800 478 483 (NZ). Kind regards, The Ezidebit team