August 22, 2025 4:20PM AEST
[Monitoring] Quest vendor support team have advised the EFTPOS performance degradation has been resolved.
We apologise for the inconvenience this has caused your business today and appreciate your patience
Kind regards,
The Ezidebit team
August 22, 2025 11:46AM AEST
[Identified] Ezidebit teams would like to advice the Intermitted issues with Quest EFTPOS Terminals is still being investigated by the vendor support team.
We thank you for your patience and apologise for any inconvenience this event is causing your business
If you have any urgent questions regarding this service interruption, please contact us on 1300 763 256 (AU) or 0800 478 483 (NZ).
Regards,
The Ezidebit Team
August 21, 2025 1:33PM AEST
[Investigating] Ezidebit is currently experiencing an intermittent disruption to EFTPOS payment service through Quest Terminals.
We are currently in contact with the vendor and will follow up with an update ASAP
We thank you for your patience and apologise for any inconvenience this event is causing your business
Regards,
The Ezidebit Team